Privacy Policy

If you have a disability which prevents you from electronically accessing this policy and require it to be provided in alternative format (e.g., audio, large print), you can send us a message at privacy((at))coir((dot))dev.

Last modified: August 15, 2022

Applicable policies, laws, rules, and regulations

This policy covers Coir's collection and use of personal information about non-employees to operate our business, such as operating this website, providing our Offering, marketing and recruiting, and unless otherwise specified does not apply to the collection and use of information by any third party.

We collect and use information for the purposes for which it was collected and consistent with this policy, any disclosures that were made in association with the collection, and applicable laws, rules, and regulations.

Sometimes we will make disclosures at the time of collection—for example on a sign-up form for an email list or webinar. To the extent that those disclosures may be different from the terms of this policy, those disclosures will apply.

When we collect or receive information from a third-party, such as from a job recruiting site, your provision of and our access to information will be governed by those parties' own policies and applicable laws.

Information we collect

We collect information in several ways from different parts of the website and Offering for various reasons. Some personal information is gathered from Users of the Offering when they register to use the website. During registration, Coir asks for the name, email address, physical address and other information on the preferences of the User. The more information volunteered (and the more accurate it is), the better we are able to customize your experience.Coir may at other times ask for a User's personal information, which you may choose to provide at or in your sole discretion. If you contact Coir or Coir contacts you, we may keep a record of that correspondence. Coir also occasionally asks users to complete surveys that we use for research purposes that you may choose to complete at or in your sole discretion. Wherever Coir collects personal information, we make an effort to include a link to this Privacy Policy.

We may receive personal information about you from your employer, such as your name and email address, if your employer has subscribed for services on your behalf in your capacity as an employee.

We may also receive information about you via third-party sites, such as social media or job sites, according to the policies of those sites and applicable law. For example, our marketing team might get your contact information from your attendance at an industry webinar or conference.We operate social media pages on third party networks and have social media icons on our website. When you visit or link to our social media pages, data is processed both by us and the applicable social media provider. Social media providers are unaffiliated with us, and we are not responsible for the content or privacy practices of social media providers. Social media providers have their own terms of use and privacy policies, and we encourage you to review those policies whenever you visit their websites or interact with their platforms.When you visit our website, we may automatically collect certain pseudonymous data that is linked to your computer or device, but does not directly identify you. This includes information such as IP address, browser type and language, pages visited, referring and exit pages, operating system, and date and time of your visit as well as identifiers assigned to your device, such as cookies or mobile device advertising identifiers. Some of this information may be considered personal under applicable laws and regulations.We may advertise our services online. We may collect, or allow third-party partners to collect, information about your visits to our website to use in relation to advertising our services.

How we collect information

You might provide us information online—via our or third-party websites or apps, or via email—or offline—in person, by mail, or over the phone. You may provide this information before, during or after you register for the Offering.

We may also receive information from your employer if your employer has subscribed for services on your behalf in your capacity as an employee.

We also receive information—such as marketing information—from third parties.

On our website, we use, and sometimes allow third-parties to use, technologies such as cookies, beacons, pixels, tags, mobile SDKs and similar technologies to collect certain technical information from you automatically. If you want to understand how these technologies work, there is much information on the internet. However, the main thing to know is that these are bits of computer code that enable companies like us to collect or receive information from your visits to the Website, and in some cases, store identifiers or other information on your device.

Cookies

We use cookies on our websites. For details see our Cookie Notice.

How we use the information we collect

Coir's primary goal in collecting personal information is to provide you, the User, with a customized experience on the WebSite. By knowing a little about you, Coir is able to deliver a more relevant Offering and hence a better experience to you.

We use the information for legitimate business purposes.

When you give us information, our usage might include:

  • To respond to your inquiries and fulfill your requests
  • To send administrative information to you
  • To send you communications that we believe may be of interest to you, including any communications for marketing purposes related to our services
  • To send you information regarding changes to our terms and policies 

We may use other information we collect to market to you.

We use information that we collect automatically from our website:

  • To administer and improve the website 
  • To understand how you found out about us and what services may interest you
  • To analyze usage trends 
  • To determine the effectiveness of our advertising campaigns
  • For fraud monitoring and prevention 
  • To streamline website usability
  • To advertise our services on our sites or on third-party sites and apps

Specifically, we use analytics tools and other third-party technologies, such as Google Analytics, to collect information in the form of various usage and user metrics when you use our site. These tools and technologies collect and analyze certain types of information, including cookies, IP addresses, device and software identifiers, referring and exit URLs, onsite behavior and usage information, feature use metrics and statistics, usage and demographics, and other similar information. You can deactivate Google Analytics using a browser add-on if you do not wish the website analysis to take place. You can download the add-on here: tools.google.com/dlpage/gaoptout.

Additionally, we may use your information as we believe to be necessary or allowed: (a) under applicable law; (b) to comply with legal process and our legal obligations; (c) to respond to requests or requirements from public, law and government authorities (including national security and law enforcement requirements) and private parties; (d) to enforce our terms and conditions; (e) to protect our operations; (f) to protect our rights, privacy, safety or property, and/or that of you or others; (g) to allow us to pursue available remedies or limit the damages that we may sustain; and (h) to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical, or legally actionable activity.

How and why we transmit the information we collect to other parties

We may share your information in the following circumstances:

  • Our affiliates: We may share information with our affiliated companies, i.e. companies within our corporate family, which will also be subject to this policy.
  • Our vendors and service providers: We use a variety of vendors and service providers to help us with our business activities. These could include email management, event management, maintenance of our marketing database, analytics and social media as well as vendors who provide services relating to recruiting, background checks processing and similar services related to processing your job application.
  • Business transfers: We may transfer information as part of or in connection with a corporate merger, consolidation, sale of assets, bankruptcy, or other corporate change.
  • Legal requirements: We may also disclose your information when we reasonably believe it is required by law, subpoena or other legal process, including to meet national security or law enforcement requirements, as well as to honor user access rights, as applicable.
  • At your request: We may transfer information to any other third party with your consent to do so.
  • Others: When we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud,or to any other third party with your prior consent to do so.

Where this requires us to transfer your personal information outside of the EEA, UK and Switzerland,  please refer to the section of this Policy on International Transfer for further details on cross-border transfers.

We only allow our vendors and service providers to handle your information if we are satisfied that they take appropriate measures to protect your information.

We do not sell your information to third parties.

We may have third-party content, such as video players or social media buttons, incorporated into our website, which allows those third-parties to collect information about your visit to our site or app, as well as your interaction with their content.

Storage and retention

  • We will keep your personal information for as long as is necessary:For the purposes for which the information was collected;
  • As business records reasonably retained in the normal course of business;
  • To respond to any questions, complaints or claims that may be made by you or on your behalf; or
  • To keep records required by law.

Different retention periods apply for different types of personal information.

Coir has implemented appropriate technical and organizational measures to help protect your information that we process from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.

Your choices and rights

You are not obligated to provide us your information. However, if the information is necessary to reply to your requests or answer your questions, we may not be able to assist you without it.

You may opt out of promotional communications at any time by following the unsubscribe instructions included in the communications we send you or by contacting us via email at privacy((at))coir((dot))dev.

If you wish to opt out of the use of cookies on our websites, you can find more details here. How to opt out depends on the type of browser and/or device you are using.

Some third parties who use cookies when you visit our websites, also have opt out mechanisms either directly from their website or through an industry-developed web page. If you go to aboutads.info/choices, you can learn how to exercise choice regarding the collection of information about your online activities over time and across multiple third-party websites, online services, devices, and applications for interest-based advertising purposes.

For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit allaboutcookies.org and youronlinechoices.eu.

If you reside or are located in certain jurisdictions, you may have rights and protections regarding the collection, processing, sharing, and use of your information under local law. See sections below for European and Californian users.

For users in the EEA, UK, or Switzerland

Under the laws of the EEA, UK, and Switzerland, certain data we collect is considered to be “personal data.” We may have certain obligations and you may have certain rights with respect to this data.

International Transfer

Coir is a company headquartered in the United States with data centers located in the United States.

If you visit our website, your information may be transferred to, stored and processed in our facilities in the United States and other countries and by those third parties to whom we may transmit or disclose your information, as described above.

Under the European General Data Protection Regulation (GDPR) or equivalent laws, some countries may be deemed to not provide an adequate level of data protection for your information.

When we transfer data outside of the EEA, UK, or Switzerland, we ensure that appropriate protections are in place under European data protection legislation. These protections may include technical measures, such as removing personal data, or a legal mechanism such as the standard contractual clauses approved by the European Commission. In case of any conflict between the terms in this policy and such mechanism, the terms of the transfer mechanism shall govern.

Role of Company as a Controller or Processor

If you are located in the EEA, UK, or Switzerland, Coir may act as a “controller” as defined under applicable law when processing your personal data. We may also act as a “processor” as defined under applicable law to the extent that we process your personal data on behalf of and at the instruction of another party.

Legal Basis for Processing

Coir's legal basis for processing your personal data depends upon the specific context in which we collect or use it. In many cases, we will process your personal data based on our legitimate interests. These legitimate interests include operating our website and Offering, and certain marketing efforts.  You have a right to object to processing the basis of legitimate interests. If consent is the legal basis, for example in certain situations when we send you marketing communications, we will obtain your consent and let you know how you can withdraw your consent.

You may contact us at privacy((at))coir((dot))dev if you have questions or would like additional information regarding our legal basis for processing your personal data.

Your Rights

You may be entitled to exercise certain data subject rights available under the GDPR or other applicable European laws. These rights may include the right to request access to personal data we hold about you. You may also have the right to object to, or request that we restrict, processing of your personal data. You may also have the right to ask that your personal data be corrected, erased, or transferred to another party. If you would like to exercise any of these rights, please contact us at privacy((at))coir((dot))dev.

For California residents

The California Consumer Privacy Act or “CCPA” (California Civil Code Section 1798.100 et seq.) applies to the collection, use, and disclosure of “personal information” collected from California residents (as those terms are defined by the CCPA). The CCPA requires us to disclose to California consumers the categories of personal information (as defined in the CCPA) we collect, our business and commercial purposes for collecting, using, or selling such personal information, the categories of sources from which we collect personal information, the categories of personal information we have disclosed or sold for a business or commercial purpose in the preceding 12 months, and the categories of  third parties with whom we share personal information. We have provided these disclosures in this policy. Note that the activities described in the policy include these categories of personal information defined by the CCPA: Identifiers, Other personal information protected under Cal. Civ. Code 1798.80(e), Protected classification characteristics/demographic information, Professional or employment-related information, Internet or other network activity, both precise and non-precise Geolocation data and, Inferences data.

Additionally, under the CCPA, you may have the right to: (i) request access to your personal information and request additional details about our information practices, (ii) request deletion of your personal information, (iii) opt out of the “sale” of your personal information (as that term is defined by the CCPA), and (iv) to not be discriminated against for exercising any of your rights under the CCPA. For more information about how to exercise these rights with respect to data collected under this policy, contact us at privacy((at))coir((dot))dev.

Users under 18 years old

The website is a general audience site and does not offer Services directed at children. Should an individual whom we know to be a child under age 18 send personal information to us, we will delete or destroy such information as soon as reasonably possible. As of the effective date of this policy, we do not have actual knowledge of website visitors' ages, including that we are not able to identify visitors that are under 18 years of age.

Changes to this policy

We may update this privacy policy from time to time to reflect changes to our website, changes in laws or regulations, or for other reasons. If we make changes that we believe are material, we will not apply those changes to previously collected information.

Contacting us

For any questions about this Privacy Policy or Coir's privacy practices, please contact us by email at privacy((at))coir((dot))dev

If you are a resident of the European Economic Area, UK, or Switzerland, and you have any questions about this Privacy Policy, please contact our data protection officer or our EU representative at privacy((at))coir((dot))dev